Ok I added another charcter i filled in the battlenet info, sub, toon name etc, checked it numerous times and its all correct.

loaded my set and when the 5th window loads it has no battlenet info, I manually add it, log in and i add my 5th toon too my team through jamba but its not following, responding etc. basically the team doesnt recognise the 5th toon, how may i fix this pls ?