New PC not booting

[Apps]

The biggest thing that jumps out at me is that you have the wrong memory. The X58 is TRI channel, you ordered a Dual chan kit. On all gigabyte boards to use dual you have to boot with tri chan and change it in the bios as they removed the jumper for this about 2 revisions after the board was released

Ouch. This is gonna hurt. Sorry buddy, but jstanthr is right on the money here. The return policy for RAM is, you must return in within 30 days. And in the mfg label etc, kits need to be returned in same, no physical damage, blah blah etc etc.

Here's your EXACT problem.... RAM is wrong speed. Your board doesnt support it.

[mikekim]

When troubleshooting the board should post with one stick of ram

[Kedash00]

So my options are either:
A) return the ram i have now and get the triple channel kit.
B) buy a stick of triple channel boot into bios, and change settings to dual channel and go from there.

That about right?

[Apps]

So my options are either:
A) return the ram i have now and get the triple channel kit.
B) buy a stick of triple channel boot into bios, and change settings to dual channel and go from there.

That about right?

Yes and no.

Yes, return the RAM you have now, immediately. The sooner you get it back, the quicker you will get your money back.

No, you do not have to buy triple channel RAM. Yes, you can if you WANT to. Your board's BIOS will accomodate "UP TO" Triple channel. Its not NEEDED. The main thing you want to look at (as to not repeat the same error), check your RAM speed. You can purchase any combination of dual or tripple 240 pin DDR3 at a speed of;
2200
1333
1066
800

Personally, I would ignore 800 and 1066 completely. And given the state of the high powered availability and cost of your new components, I would (myself), get the 2200 speed DDR3 RAM sticks, dual or tripple...


Actually on second look. Even though your product description says its "up to" the detail specs, specify only Triple.


Yes, return your RAM, get Triple, with the right speed.

[Sajuuk]

Ouch. This is gonna hurt. Sorry buddy, but jstanthr is right on the money here. The return policy for RAM is, you must return in within 30 days. And in the mfg label etc, kits need to be returned in same, no physical damage, blah blah etc etc.

Here's your EXACT problem.... RAM is wrong speed. Your board doesnt support it.

Your point would be valid if RAM couldn't run faster or slower than it is rated, not to mention the motherboard in question supports higher ram. If anything his faster rated ram would run at a slower speed (oh, say...1333).
While he did purchase the dual channel kit, and it isn't on the Qualified Vendors list, the triple channel kit IS on the list. Here's a little comparison.

Here is the model number of the RAM off of the QVL.
KHX1600C9D3K3/12GX
Here is the model number of the RAM kedash bought.
KHX1600C9D3K2/8GX
Here are the numbers together

KHX1600C9D3K3/12GX
KHX1600C9D3K2/8GX

Breaking down the code.
K - Kingston
HX- HyperX
1600-Rated Speed of the RAM
C9-CAS LATENCY 9
D3-DDR3
K2/K3-Number of sticks in the kit
/12GX/8GX-total amount of ram in the kit
SO, looking at the code, The only thing seemingly different between the two is the number of dimms in each kit so the amount of ram contained within varies accordingly.

Think about it, would you (as a company that makes RAM) want to market, develop, and manufacter multiple subsets of ram with the only difference being the ram was dual channel or triple channel. THEN motherboards/CPUs would have to be configured for each subset of ram. There would be multiple versions of ram, motherboards, RMAs galore, and it would be a pain in everyone's ass.

So instead of all that, in order to assist people who might buy a lower level consumer board that only has four dimm slots vs six, they market their ram as dual channel kits, only containing multiples of two dimms so those people buying ram won't buy extra dimms they don't need.

The only difference between dual and triple channel ram kits is the number of sticks within them. There will be no problem running one or multiple dual channel kits of ram. Kedash00 has three kits, enough to populate all the ram slots, so the ram will run in triple channel mode.

There is an issue to troubleshoot but it is NOT that a dual channel ram kit is being used.

[Bollwerk]

Has anyone suggested clearing the CMOS?

[Apps]

Wow, Sajuuk. your post was beyond rude.

Sorry Kedash00, and anyone else who believes the same.

Good luck with your problem.

[Sajuuk]

Wow, Sajuuk. your post was beyond rude.

Sorry Kedash00, and anyone else who believes the same.

Good luck with your problem.

Yeah, and your post was incorrect. Everything else that has been said by others (even sam) has been more correct. Why would you suggest he tie up his build with an unnecessary return/exchange when that is not (and has not yet been confirmed as) the problem? You don't happen to work for Best Buy, do you? /sillyplugatbestbuy/geeksquad.

Neweggs product pages are inconsistent at best. When looking at the 8GB/12GB kit pages on newegg I don't get the same amount of information.

Yes, I can be quite rude, but for the sake of keeping the thread open I've toned it down.

[Sam DeathWalker]

Sajuuk anyone reading the hardware forum for some time understands that your posts are a bit rude, I really don't see a need for this. These issues are not simple and its an easy enough mistake for someone to make concluding that ram not listed as supported is not supported .......

You are correct, in my opinion, about the ram though as you can always put faster ram in a slower slot and it will just run slower, not cause a problem. But if the voltages are wrong then thats a different story, but rams all come from the same die/wafer; they test them and the ones that run reliably at a faster speed they sell for more lol ... its not like faster ones have something different about them (from memory I could be wrong without researching it) but you can put faster ram in a slower slot, no question about that.

Its impossible to troubleshoot what could be 1000 different problems on a forum.

Like suggested

1) Look at the cpu pins, that also is a common enough problem.

2) CLEAR THE BIOS

3) Double Check your fan is pluged into the cpu1 fan power (3 pin ususaly) and that it is rotating at a good speed. Make sure you have the thermal paste on and the fan is tight to the cpu.

4) Start up with ONLY the CPU in the socket and tell us the beep codes.

Once we know the beep codes; and we know the cpu got to the point of issuing beep codes we are in a much better position to help with your problem. If you cannot do those 4 things you might want to think twice about building your own system.


If you get beep codes indicating missing ram then as suggested you post with ONLY one stick; IF your manual says you can run the computer with only one stick. I'm not sure but its possible that you might have to have 2 or 3 before you can get into the bios, but maybe not; that information will be in your manual for sure though.



There are yet even more possible problems; you forgot to connect the 12 volt second connector from the powersupply. You didnt run the extra power cable (or two) to the video card; you dont have the front panel socket (on/off reset speaker etc.) all connected proper. Although not all those would cause a fast shut down.

[Fat Tire]

Well sometimes the simplest answers are usually the right ones. Before you send everything back I would do some simple trouble shooting.

Now this is going to sound kinda stupid......however. As most people know with computers sometimes fixing them is as easy as rebooting, lol


Do me a favor and check the voltage on the back of the PWS , sometimes these get changed either by mistake or on purpose from the standard. This would cause an immed shutdown after start and since you not even able to post,.This is where I would start first.

Also for shits and giggles I would remove and reset the mobo, this issue sounds electrical.