Move gold between accounts

[Drizhal]

Totally agree here. You might have the odd case where a GM is unknowing, woke up in a bad mood, or has a bad day. But if you read throughout this site how people got helped over the phone/ingame, then it's a pretty awesome CS.

On topic: my accounts are all in the same bnet. A few weeks ago I traded way over 1m g at 200k a time from toon A to toon B (basically I pulled the gold out of gbank 1 to store it into another gbank), nothing happened. I swap quite often 10-30k around in a trade window, without anything in return, never had probs. This while I often use 2 different IP's at the same time. Nor did I ever contact any GM whatsoever about this.

My only guess is that the flagging system has 2 tiers. Once you got flagged for whatever reason, the security checks are way more strict.

Completely have to disagree where they are "Good" or even "Great" support, they are on par perhaps but nothing special.
I was hacked back in 09, when I attempted to call CS to figure out what was wrong with my account (Couldn't reset password repeatedly) they sent a password reset to the e-mail on file which was promptly reverted back to the hacker pw. Before I could even click the link the guy on the other line goes "Well that will fix it, you need to hang up now." I told him simply No not until I can actually get in the game, he responded by hanging up. Awesome customer service there.

Of course I wasn't able to get in as the gold farmer was currently cleaning out my account. I called back and got yet another d-bag. This one gave me a simple run around, I told him my security question had been compromised, he said "Don't share you password or security question with anyone, I am sending you a password reset, have a great day." Then again, this guy hung up too.

This was just 2 of the problems during this one incident. Not to mention 2 cases of "Accidental" over billing and more run around.

Great customer service? No far from it. Better then Turbine or similar companies, Ya probably. But apparently results...drastically.

But on topic... Previous to this incident I used to trade gold pretty easily with no trouble, but after being "compromised" and only -1- account was at the time compromised if I trade any amount of cash over about 15-16K I get the axe. All accounts under my name seem to be flagged.It seems once flagged you will always be flagged even after repeated tickets/phone calls stating "I am not a gold seller!"