It took me about 10 days to get my stuff. I had all 6 tabs in my gb filled up, one had over 200 gems, i got around 600 epic gems now and tons of other stuff.

Anyways, the reason you might not get certain things back, is if the hacker sold it on AH, which they did to some of primordial saronite. I had only 3 on me at the time, and thankfully a GM caught that, returned the auction.

Lesson learned tho, you'll definetely want to invest in an Authenticator, even if it sucks loging in one at a time for 10X accounts.