Account Restoration Process Help

[heyaz]

I recently had my accounts restored after a hack. They see everything that happened the day of the hack - all currency that was exchanged, all items. You will receive everything in the mail. In addition, all of the goods the hackers bought with your currency (emblems, honor/arena points) and didn't mail away quick enough, will remain. I pretty much doubled my assets as a result of being hacked.

Overall, I'm kinda glad I was hacked. The only hassle at all was calling billing, but I just put my phone on speaker and watched TV until they answered (took over an hour). A few days later my mailbox is full of gold, items, and emblems and all my arena and honor points were restored. I got to keep stacks and stacks of gems and primordial saronites.

But, I wasn't active in the game during all of this, so I'm a bit biased. Not being able to play for several days (or having to play with half your gear missing) may have sucked.