Account Hacked, what software and cleanup did you use?

[crowdx]

So I just got off the phone with blizzard, took the advice above and just kept hitting redial.
The latest accounts which got suspended has been escalated to their next level because there is no evidence as to why the accounts have been flagged, no suspicious activity, nothing, so something is wrong on blizzards side.

As a side note, I took my notebook, formatted the drive, disconnected the battery for 5 minutes, reinstalled windows, did all the windows updates and now running a full scan with Kaspersky to see what it finds.

The rep says it will take about 8 - 10 days to restore my accounts and that they will be restored to the way they were before the attack.

On a side note I spoke to the rep about ip tracking and blizzard is working on ip filtering to flag accounts being accessed from outside of the US for US realms, he said they are working on a lot of modifications to help them more with these kind of issues.

So now it is the waiting game, I just want all the accounts playable so that I can contiunue to level my alts.