Humm, never happens to me.
I get like instant response. Same with emails my dad got hacked 3 mondays ago,
i mailed blizz10 o clock, called when them 10:30 and had a mail 1 sec before the call got accepted.
So it was like a double win situation and we had all the items back within the hour, really awsome.


As for my experience with there billing security,
after my dad got hacked we wanted to switch to the authenticator.
So hey lets put 2 in the chart and for the hack of it throw in a box of trading cards!

But once we got to the check-out i found out they only accept credit cards...??
That's just bullsh*t i'm 19..i work 24 hours a week i dont even want a damn credit card yet.

So hey now i'm stuck with my unsecured battle net account.