Well I take offense when you call it cheating/hacking because multiboxing isn't hacking OR cheating in any way shape or form. Maybe you phrased your sentence wrong and meant to say accused of cheating/hacking?
Either way they are just jealous and there isn't anything they can do about it except harass you. If someone is harassing you then call a GM. Especially someone posing as a Blizzard employee they'd probably get a ban.
How I defuse the arguement on my server is I post on our server forums talking about my multiboxing. First posted a message asking if any other multiboxers were around. Then that led to many healthy discussions on how multiboxing works and I have even got a few others dual boxing themself.
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