Hacked then Banned

[thefunk]

Genocide it does sound like you're saying "i've always left my house unlocked even though there are thieves in the neighborhood". Now I know this is different but why bother taking the risk when you can now get it for free?

[Vecter]

If by "too involved"you mean that I have 9+ other people that would miss me if I didn't log in for a few days, then yes. I am too involved.

You are 10 boxing now?

[Svpernova09]

You are 10 boxing now?

-----------------------Svper ^^^^^ ------------------------------------------------Vecter ^^^^^

[Vecter]

-----------------------Svper ^^^^^ ------------------------------------------------Vecter ^^^^^

[zenga]

Every time this comes up, the authenticator issues comes up as well.

It's really this simple:

If you are willing to lose EVERYTHING on ALL of your accounts and have to jump through hoops calling blizzard / possibly proving your identity to them (faxing them your driver's license or state / gov't ID) and waiting for GMs to restore all your stuff and HOPE to whatever sky fairy you pray to that they get it right the first time and you don't have to repeat the process because they forgot to give you something back that was rather crucial...

Have fun saving your $1 (mobile phone authenticator cost) or $6 (Keyfob cost). I hope your time you spend (should you ever have to) calling blizzard and getting all this sorted isn't worth more than $1 or $6. Personally, my time is MUCH more valuable.

Go cancel your homeowner's or renter's insurance as well. Why bother, right?

An extreme example, but it's the same point.

I think you miss the point that it's not a money issue for some, but rather a principal matter. Or even an inconvenience they don't want to deal with to obtain one (for me personally that is).

While i agree with you that dealing with a customer service can be a painful & tedious process, i'm just curious how much time you lose in an average month by having an authenticator to login. If it takes you 5 minutes to login (i for one login like 3-4 times a day) all your accounts, than i'm not sure if your comparison still wins.

[Svpernova09]

I think you miss the point that it's not a money issue for some, but rather a principal matter. Or even an inconvenience they don't want to deal with to obtain one (for me personally that is).

While i agree with you that dealing with a customer service can be a painful & tedious process, i'm just curious how much time you lose in an average month by having an authenticator to login. If it takes you 5 minutes to login (i for one login like 3-4 times a day) all your accounts, than i'm not sure if your comparison still wins.

I see your point. For me, the peace of mind the authenticator gives goes a long, long way.

[emps]

I'm a safe web user as well as I have my gaming rig isolated from other functions as web surfing, etc..etc.. However, I know the phishers already have my battlenet email as they have been trying to phish my email account linked to battlenet. Oh well. But they haven't been able to go any further. I do have an authenticator, probably one of the early adopters even. I bought one simply because I know I'd be pissed if I see my toons dry and naked at some point. I'm ok paying for it as I do with extended warranties, insurance, hell even local and national security in the form of taxes. You may or may not choose to get one depending on your principles but if you don't and get compromised then don't be surprised and just accept the fact that its a hassle. There's always a price you pay for security.

[Myc]

Yeah idk, a friend got me an authenticator from the last blizzcon..but it seems like a hassle to have to carry it around (keychain)..
tho only time I am not playing at my house would be on my laptop so don't really need to carry...
hmmm.. maybe I should start using it

[genocyde]

Genocide it does sound like you're saying "i've always left my house unlocked even though there are thieves in the neighborhood". Now I know this is different but why bother taking the risk when you can now get it for free?

Actually, coincidentally I don't lock my house or garage or car very often. In fact I usually leave the keys in the ignition of my vehicles. There aren't thieves in my area though, other than anyone, anywhere, any time can be robbed or victimized. That's life.

If by "too involved"you mean that I have 9+ other people that would miss me if I didn't log in for a few days, then yes. I am too involved.

I guess I don't get that side of things because I mostly play with real life friends. Every time some prevents us from playing we just go shoot some pool or play disc golf.

As far as my online friends that I don't know in real life.... I wouldn't spill my soda to put out a fire on their crotch... And they are aware of this if they've known me for a full conversation

I guess I do have to respect that others may have an online community they interact with. After all, here I am on a forum!

[Manben]

Zenga gets my point of not owning one Its the principle. I am now paying for my principles with a small hassle.
If I dont get anything back will I be upset? I would probably be a little upset, but I created the problem with getting a keylogger on my system.
Should Blizzard be concerned if I am happy? Coming from someone who manages a 9 million dollar a year retail establishment, yes they should. I can easily decide to cancel my 75 bucks a month plus they lose out on possible upgrades to Cataclysim and many more expansions to come.

I deal with a clientel that has credit lines with my company, if someone unauthorized comes in and purchases on thier account we are liabel as a company. We cannot hide behind the "We are a victim of our own success" line that people love to pull out whenever they dont want to handle a problem.