First rule of thumb when dealing with ANY GM....

They are IDIOTS who are paid the lowest wage possible to answer the dumbest questions that blizzard can get away with off a script.

Case and point: A friend was using one of his three accounts to sell gold he farmed with the other two. His accounts (all three) were banned. He appealed it daily until his main account was unbanned.

Case and Point # 2: My guild name was changed 8 months ago. The change bugged and locked over half the guild into a bugged guild. The reason for the change was unclear and through each appeal I was simply told that the decision wouldn't be reversed. Yesterday my monthly appeal was granted and they reversed the name change. The same bug locked half my guild into a bugged guild this time as well.

Blizzard programs their GM's to tell you any 3rd party application is a violation. Voice command could be used to write a bot, and then it would be bannable... AutoIT can be, and oddly enough AutoHotKey has some roots in AutoIT unless I'm mistaken (It's window spy is the same as AutoIT's)...

That said, the G15 keyboard can write macro's that repeat actions... I used a quick and dirty macro on my G15 to grind 2h axes to 350... and yea, I could have been banned for that....