Quote Originally Posted by murat View Post
I followed what you said. I hit the Transfer button. It asked me the associated paypal account. then i got the following.
Is there a way to fix this without sending email to below address as it will take sometime to get a response back. I want to use it now..

---------------------------
---------------------------
There was an error while processing your request.
Please send an email to keyclone@solidice.com for further instructions
---------------------------
OK
---------------------------

This means the email you gave it was not the email your license is associated with. You have to use the email that you used when you purchased keyclone. If you do not have access to that email, or do not know what it is, your only recourse is to email keyclone@solidice.com as much of your info as you can recall about the payment.