hi Chriz and welcome to the forums!

there are a couple of very useful posts.

my first recommendation would be to get a lay of the land.. a broad understanding of what it takes just to get started. for that, i recommend this post:
http://www.dual-boxing.com/forums2/viewtopic.php?t=3062

after that, there is a step-by-step guide to setting up:
http://www.dual-boxing.com/forums2/viewtopic.php?t=2074

as well as the 'how-to 5 box' which will show you everything:
http://www.dual-boxing.com/forums2/viewtopic.php?t=1767

as for personal contact... you have multiple options.. we are a fairly connected (and growing) community. obviously, you have the forums. then PMs. then instant message (many people will have their IM client just below their sigs).

but if you are looking for instant gratification, there is our vent server so you can actually talk to people:
http://www.dual-boxing.com/forums2/viewtopic.php?t=2567

and the IRC channel, where it seems most people hang out:
http://www.dual-boxing.com/forums2/viewtopic.php?t=900

of course, there is always the phone.

i hope that helps. good luck and have a great weekend!