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  1. 12-16-2009, 05:10 PM #3
    Aradar
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    Sorry, I did say techs, I think reps is the appropriate word. So yes, I'm calling billing.

    As for when I call, doesn't seem to matter but it's been mostly later after work, which I'm sure is when most the world calls. Guess I'll try right now and see what happens.

    Thanks.

    Edit: Got through but now I'm on hold for over 30 minutes. LOL

    Edit2: Guess I got lucky, they answered pretty quick. Anyways, for anyone that cares, if you have a frozen account, they just tell you to go back in and reset the payment up. If it's just a billing issue, they have no way of telling why it actually froze.
    Last edited by Aradar : 12-16-2009 at 05:22 PM
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