Hacked and banned

[Bettysue]

Reformat, get an authenticator (UK allows that right?), and blizz should help you recover your account when you provide the right information.

A word of caution though be careful about using unknown "anti-malware/adware scanners" as they often throw a false alert at you and then you give it UAC permission to install the "fix" which may indeed be the trojan that steals your info.

I finally figured out that was how I got scammed a while back. Had a fake adaware message pop up and totally fell for it. Sadly I work with network security on a near daily basis and even I was a click happy victim.

Good luck, if this is the first time this happened to you odds are you'll get most of your stuff back in a few days.

[Naxxz]

A word of caution though be careful about using unknown "anti-malware/adware scanners" as they often throw a false alert at you and then you give it UAC permission to install the "fix" which may indeed be the trojan that steals your info.

I finally figured out that was how I got scammed a while back. Had a fake adaware message pop up and totally fell for it. Sadly I work with network security on a near daily basis and even I was a click happy victim.

I honestly doubt this is what happend to me, I downloaded malwarebytes from download .com and afaik malwarebytes is a respectable program.

It seams fishy to me that 2 hours or so after I found and destroyed this trojan they had got into my b.net account and my wow account.
I have no idea how trojans work but it's looks like they had my password for a while and sat on it waiting for me to make them some gold then my removal of the trojan was detected at there end and they thought "he's on to us" so they cleared me out instead of waiting around to see what happened. (sorry this was alot more dramatic when I played it out in my head, there was gangsters yo! wearing pinstriped suits sitting around a laptop watching my account........sorry)

To be honest I only had around 5k gold but I made that playing the market for about a month while leveling my paladin and I could probably get it back in a week or so now I know what im doing (dont buy Elementium ore lol)
Thanks for the heads up though never knew that could happen.

Anyway back to TV, I've missed you TV......C'mere xxx

[Bettysue]

I honestly doubt this is what happend to me, I downloaded malwarebytes from download .com and afaik malwarebytes is a respectable program.

Ya both of the programs you used were well known I wasn't meaning to suggest they weren't...I guess I was just throwing it in for others reading the posts...go with good reputable software all the time and make sure it really is the software you're using that is popping up message or asking for information. If in doubt type the address in yourself type stuff.

Anyway best of luck to you.