Hacked and banned

[Naxxz]

So It is 1am atm here in the UK and I just got home from work and thought I would do some leveling check my email browse some sites etc..
Basicly I found several of the usual emails from blizz about passwords being changed and so on, so I go to log on to WOW and get the incorect details blurb, I try to log into battle.net and get the same so I do a password recovery and get my b.net back under controll, go to reset my wow pass and it says im banned

Just checked armory and all my characters have been deleted too, im really pissed off with myself now.
I ignored all the warnings about not using authenticator, more fool me.

lastnight I was having some problems loading up WOW and went on a site that recomended I use anti malware software to scan for trojans that could be causing the problem.
I scanned my PC with malwarebytes and kaspersky and malwarebytes found a trojan so I deleted the file and left it at that.

Think im gonna format in a minute and reinstall wow then change my passwords for email and everything else just to make sure.

Cant do anything about my wow account atm so im gonna have to get up early tomorow and phone blizz.

Signed, Ignorant fool.

[Bettysue]

Reformat, get an authenticator (UK allows that right?), and blizz should help you recover your account when you provide the right information.

A word of caution though be careful about using unknown "anti-malware/adware scanners" as they often throw a false alert at you and then you give it UAC permission to install the "fix" which may indeed be the trojan that steals your info.

I finally figured out that was how I got scammed a while back. Had a fake adaware message pop up and totally fell for it. Sadly I work with network security on a near daily basis and even I was a click happy victim.

Good luck, if this is the first time this happened to you odds are you'll get most of your stuff back in a few days.

[Naxxz]

A word of caution though be careful about using unknown "anti-malware/adware scanners" as they often throw a false alert at you and then you give it UAC permission to install the "fix" which may indeed be the trojan that steals your info.

I finally figured out that was how I got scammed a while back. Had a fake adaware message pop up and totally fell for it. Sadly I work with network security on a near daily basis and even I was a click happy victim.

I honestly doubt this is what happend to me, I downloaded malwarebytes from download .com and afaik malwarebytes is a respectable program.

It seams fishy to me that 2 hours or so after I found and destroyed this trojan they had got into my b.net account and my wow account.
I have no idea how trojans work but it's looks like they had my password for a while and sat on it waiting for me to make them some gold then my removal of the trojan was detected at there end and they thought "he's on to us" so they cleared me out instead of waiting around to see what happened. (sorry this was alot more dramatic when I played it out in my head, there was gangsters yo! wearing pinstriped suits sitting around a laptop watching my account........sorry)

To be honest I only had around 5k gold but I made that playing the market for about a month while leveling my paladin and I could probably get it back in a week or so now I know what im doing (dont buy Elementium ore lol)
Thanks for the heads up though never knew that could happen.

Anyway back to TV, I've missed you TV......C'mere xxx

[Bettysue]

I honestly doubt this is what happend to me, I downloaded malwarebytes from download .com and afaik malwarebytes is a respectable program.

Ya both of the programs you used were well known I wasn't meaning to suggest they weren't...I guess I was just throwing it in for others reading the posts...go with good reputable software all the time and make sure it really is the software you're using that is popping up message or asking for information. If in doubt type the address in yourself type stuff.

Anyway best of luck to you.

[yaki]

Pity they broke authenticators when they went to Battle.net accounts.

[Eggy]

Pity they broke authenticators when they went to Battle.net accounts.

Yours is broke? Mine works fine..

[yaki]

Yours is broke? Mine works fine..

Authenticator works.

Login won't accept a code more than once, meaning you get to sit around and jerk off for about five minutes if you want to login with one as a multiboxer these days.

[Gormand]

Authenticator works.

Login won't accept a code more than once, meaning you get to sit around and jerk off for about five minutes if you want to login with one as a multiboxer these days.

I use my login time to do some basic bank alt/AH stuf stuff stops me sitting around bored and I just login to another toon every 30 seconds or so.

[Ughmahedhurtz]

Authenticator works.

Login won't accept a code more than once, meaning you get to sit around and jerk off for about five minutes if you want to login with one as a multiboxer these days.

Huh? If you login all 5 at the same time, it works fine. At least, mine does. Launch 5 clients, type in password once and hit enter. When auth code comes up, type in code on all 5 at once and hit enter. Voila.

I mean, if you broadcast firebolt spam, why wouldn't you use it to enter your passwords/auth codes in WoW? Guess I thought everyone did that. /shrug

[yaki]

Huh? If you login all 5 at the same time, it works fine. At least, mine does. Launch 5 clients, type in password once and hit enter. Voila. Don't all boxers use keybroadcasting to put in passwords???

Okay, see, the problem with what you're saying is that you never mention the step where you put in the authenticator code. No authenticator? Works fine. Authenticator? Fails on all but one account (presumably the first to say hi to the auth server).