I've had minor difficulties with the G-13. I deleted all the preset game settings and made the G-13 see only one setup. The top portion of the G-13 there are Three Buttons you can use to make a customized. 1 for my PVE world boxing, 2 for Raiding on my Main, 3 for Instance Boxing. I just setup the G-13 buttons as the 1 thru 0 - = and the joystick as A S D W for movements, CTRL-A through CTRL-W to move all characters in one direction at once for emergencies, buttom rows as F1-F5 to select the specific characters I want on my main screen.

Good luck