Thanks for this tip! I never realized my gmail was not in https 100% of the time...now it is. But still, I sleep easy knowing my wow accounts are all protected by an authenticator. Got hacked once, WAY back and as soon as the authenticators were available to Canada I got one.
My story...if interested. I'd recently changed emails and had gone through the process of updating my various accounts and stuff to my new email. I was on a WOW break so I never actually changed my WOW email. Somehow somebody got my password/login, and since I'd been doing so many email changes, when my old email showed up with a "change wow account email address" message, I just clicked the link to confirm it without realizing it was setting it to somebody else's email. That's the last I heard of it.
About 10 months later, I go to login to wow to reactivate my account, lo and behold the password doesn't work. So I request a reset...then I notice it's sending it to a different email address because it ASKS for your email and account name, and it said it couldn't find my account/email combination.
Telephone call to blizzard yields that the account was jacked 10 months back, and swiftly got banned for economy exploitation. They restored it, reset the email and password for me, and told me to submit an in-game ticket for any missing gold/items.
Well I did, because my entire bank of 18-slotters worth of 40-man raid epics and 25-man BC raid epics was gone, all my gear was disenchanted (toon was an enchanter), tons of extra L1 toons everywhere, etc etc. I compiled a VERY long list of missing gold/items, in-game ticket length is limited so I just submitted a ticket asking for an email address I can submit my long list to.
They give me an email and a reference number or something...yes the email is at blizzard.com, and yes the reply came from a Game Master in-game so I send off the email.
Two weeks later I get a reply email, "Sorry, since your loss occurred so long in the past we are unable to verify your loss of items and/or gold. We cannot provide a restoration at this time..."
So I had two naked & broke L70's, stranded on a server (my guild had disbanded and the few RL friends still playing played elsewhere), plus a slew of other naked/broke toons at various levels. Not wanting to buy gold or beg for handouts from strangers, I just started fresh on Shadowsong Horde where a friend played (was alliance-nathrezim previously).
When faction transfers came live, I transferred over one of the 70's, geared her up in BOE's, leveled her, and she's now my main raiding toon![]()
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