Your account was caught in a detection process which we use to identify third party program use, inappropriate behavior in the game, or modification of the game client. After reviewing this case, and due to the fact that you have not been identified previously by this process, we will re-open your account. This is a 'warning' and if your account is caught again in the future for these activities it will be permanently closed.

Please make certain that you are not using any third-party programs, modifying your game client, or any other 'illegal' action. Some common activities that may also show up in this detection include: buying Kinah from a third party company, using a 'Power-leveling' service, acting as a courier for RMT companies, advertising in-game for RMT companies, sharing your account, or having a hacked account.

Many of these 'other' activities can happen if your account has been 'phished' by visiting an unauthorized website and entering your login name and password. Please make sure that you are very aware to avoid 'phishing scams', and obviously never share your account information with another person for any reason. Additionally, you should make certain that the *only* place you use this particular login name and password combination is for this game. If you use the same combinations for email logins, website logins, or fansite message board logins it makes it much easier for your game account to become compromised.

We would recommend at this time that you should change your Game Account password, and it may be a wise idea to change your email address password as well. Additionally, if at any point in the past you have modified your game client in any way (GG hack, etc) we would recommend that you do a full uninstall and clean reinstall of the game client.


Best regards,

GM Annai
Game Surveillance Unit
Huzzah! Looks like I might play again!