So I got hacked...my own fault but damn what a pita

[Zamok]

Was a hotmail account and oh yeah they were in it deleting emails from Blizz so that I did not know what was going on, at the same time I was trying to change the email password.

What basically happened was I transferred some toons and the email I got for confirmation had an account names on it. Well I beleive it did since its been deleted now.

Since they had access to my hotmail and now the account name. Simple password reset. Click the link put the new password in and your set to loot the account. The emails on the accounts were not changed until I managed to change the email password but by then it was a bit late.

Here is a copy of the subsequent emails sent to the compromised email.

Greetings!

Account Name: BILLYBLOGS123

It has come to our attention that your account security may be at risk. In an effort to combat this, we have reset your password as a preventative measure.

To limit the amount of interruption this may cause, we have taken the liberty of sending a new password to this account's registered email address.

We have also forwarded your account information to our character specialists for further investigation and potential restoration. Please keep in mind that, due to the nature and complexity of these investigations, it may take several days for us to contact you with the findings of our investigation. We appreciate your patience and understanding in this matter and apologize for any ensuing delay.

- As account security is crucial we recommend that you take the following steps to ensure the security of your account:
- Make sure to scan the computer system you are using to remove all viruses, Trojan files, and key loggers. For more computer/Internet safety and security tips, please visit (link)- If you wish to change your password, please do so at your Account Management page at the World of Warcraft website (www.worldofwarcraft.com). To further enhance your accounts security, you may also wish to change your email address from this same page. If you have trouble with either of these measures you may contact our Billing personnel directly at 1-800-59-BLIZZ (1-800-592-5499) Monday to Friday between the hours of 8 a.m. to 8 p.m. Pacific Standard Time to update the email address on the account. Customers in Australia should call 1-800-041-378.
- Delete any UI modifications you may be using, and ensure that all UI modifications you wish to install in the future are obtained from a reputable source.

Helpful tips and information on securing your account can be found by visiting: (link)
For more information about unauthorized account access, you may also visit (link)

Should any other questions or concerns regarding World of Warcraft arise, please do not hesitate to contact us either via the in-game petition system or via E-mail at about:WoWGM@Blizzard.com.

*** Please do not respond to this email as all conversations on this matter would be best handled online. ***


Regards,

Galtics
Game Master
Blizzard Entertainment

another email I still have in the inbox for all my accounts.

Greetings,

This notice is being sent to inform you that we are currently processing the recently purchased electronic upgrade for your World of Warcraft account BILLYBLOGS123. Once your account is fully upgraded you will receive a confirmation email with additional information.

Effective immediately, the leveling restriction on the account has been lifted and you may begin leveling freely during this processing phase, though communication options will still be limited until the upgrade is complete.

Thank you for your purchase, and enjoy your time in Azeroth!

Blizzard Entertainment

www.WorldofWarcraft.com

So once they had access to the email the accounts were not hard to find. I have put in a suggestion that they do not use the account name on compromised account emails for obvious reasons. Still all in all my own fault for messing up my email somehow and I have now followed some advice I found here and created a new clean email for WoW accounts.