So I got hacked...my own fault but damn what a pita

[Zamok]

Oh so I got hacked sad thing is it was right as I was transfering my toons to accross accounts before I moved to battlenet to set up my new authenticator.

My email I used for Wow was hacked/keylogged whatever not sure how but thats beside the point. (PS I dont have a habit of clicking links or visiting sites I should not but somehow I still managed to F'up.). The IT guy at work cannot find anything on my PC except a AV warnign 3 months ago that was supposedly caught, so a reformat and a re-install of everything soon followed.

All I can say is these feckers are patient and fast.

1. Authenticator arrives, yay wont get anymore shit for not having one.
2. I decide to transfer one of my pallies to a different account so I can use him as part of the new team.
3. Transfer confirmation email arrives with account name listed in it.
4. I log into blizz to do the confirmation thing. hmm password isnt working.
5. Try to do a password retrieval/change error "you have done this to many times in a short period"
6. I log into an alt account in game and see the guild bank being looted. Kick my other toons from guild to stop the process.
6. I quickly start zapping account with new passwords.
7. I go to log into email again and I start to think I should have learnt cantonese as the default language on the email account is no longer english.(Edit: Not a shot at chinese but I can tell you what a brilliant piece of work this was on their behalf, the turn me back to english button was in another language and I had a hell of a time finding it)
8. I return to game screen to see I have been kicked from server.
9. I manage to save 4 of 9 accounts with email changes from my laptop and petition a GM.
10. GM responds quickly somewhere like 40 minutes (which is good considering it was PM aussie time) and does his thing. All accounts are being locked down for the night until I can get hold of billing in the morning US time.
11. go through all the processes on Blizzard site etc etc

End result. In that time they had they managed to

Delete all my raid toons accross 5 accounts. Strip the guild bank of about 30k worth of mats and cash and create toons on one account on near every US server called ASDHGEE or similar.

So what a lovely day yesterday was. I now have control of the accounts again and they are registered on the authenticator. Now to wait and see if they can recover my main raid toons.