Banned from Aion - Not sure why

[aeonschen]

yeap i just came home from work , tried to login to my aion accounts and it seems that both are banned, altho i didnt do any illegal stuff except dual boxing. so I did contact the Support from NCSoft and hope to get both accounts unbanned. still waiting for them to reply.
happened on Ger Thor.

[Naysayer]

That sucks. Did you get an email or something telling you it was for dualboxing, and you're also saying dualboxing is illegal on aion?

[Sajuuk]

Someone probably flagged you for botting.

[aeonschen]

jeap propably someone flagged me for botting but thats no reason to perma ban accounts without double checking o.O

well i dont have any information about why i ve got banned yet

they didnt even send an email that the accounts are banned now its just labeld in my PlayNC account that my Aion account/s are Banned

i really hope to get an answer on my support "ticket" i send them via my account and their website.
since i did nothing thats against their Eula or is against the Rules of Conduct
http://us.ncsoft.com/en/legal/user-a...f-conduct.html

http://us.ncsoft.com/en/legal/user-a...agreement.html

maybe really just someone flagged me as being a bot since the 2nd box nearly always was on follow and assisted me by using different macros well , we will see how it works out

[aeonschen]

sorry about missleading topic mates
i just found out that i m propably just one of the many innocents that got banned today so propably just my failure here is a big post about many players being banned for nothing : http://www.aionsource.com/forum/aion...banned-66.html

still waiting for their support to answer but propably nobody is working there over the weekend

[Svpernova09]

Thread title fixed.

[Moorea]

What server and characters are yours ?

there were 2 ppl in our guild who looked like they were botting and we booted them from the guild and apparently they got the axe from ncsoft too - good riddance !

[Gorthu]

From what I saw on the Aion forums, they banned a lot of accounts because of gold transfers. People that sent gold from one of their characters to another on a different account, were being banned as gold sellers. Even guild leaders were banned for receiving gold. NC can't do it right so they screw it up.

[Moorea]

I don't think it's true - they did say that they banned anyone involved in gold selling/buying - so I suppose that if some idiot bought kinah and then gave it to a guild leader to fund the guild upgrade, that may cause problems for the receiving end too - but I'm somewhat doubtful they traced back that far

I'm also somewhat wondering about the reality of the OP - seems strange to register just to post that

On my live stream I regularly get random trolls coming in and trashing the game with no actual facts behind the trashing - I suspect there is probably some industry of "guerrilla marketing warfare" going on where people are paid or incentivized to blog, twitter, forum post, chat troll and trash the competition

All in all; I've yet to see someone trustworthy reporting they've been banned for the wrong reason (or unable to get it fixed fairly quickly - as I'm sure they do make some mistakes; hopefully a tiny %)

[Zamok]

My sons account was banned but has since been restored due to it being an error. His chat channels are locked out when he plays so I know he didnt talk to a gold seller or buy gold. Especially when he would have to use my CC.

It took about 36 hours to have it sorted, so yeah they did capture some innocents in their sweep but they are not the first company to do so.

Edit: I set his account up from a different IP which is the only reason I can think of as they did not supply one in the response I got.