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  1. #1

    Default Liscence expired?????

    Is key clone Down I cant get back on I updated and it tells me my liscense is expired. ... I acidentally paid for a new liscence and still no go.... worked fone for over a year and now nothing please any ideas?

  2. #2

    Default

    When it notifies you that your license expired, is there an option to transfer it?

    Often this is simply triggered whenever you change your computer hardware.

  3. #3

    Default

    yes there is but I have yet to recieve an email on the transfer. maybebecuase its labor day weekend?

  4. #4
    Member Otlecs's Avatar
    Join Date
    May 2007
    Location
    EU-Aggramar, Alliance.
    Posts
    1367

    Default

    It's an automated process so shouldn't be affected by the holiday.

    Try to kick off the transfer three or four times. Email delivery isn't entirely reliable.

  5. #5

    Default

    also make sure to check your spam and trash folders.

    in one situation so far, i have found an isp was actually deleting the incoming email due to it having a link embedded within it (amazing).

    if the problem persists, please send me an email (keyclone -at- solidice.com) with the new system-id and i'll get you up and running again.

    talk to you soon,

    Rob

  6. #6

    Default

    Quote Originally Posted by keyclone View Post
    also make sure to check your spam and trash folders.

    in one situation so far, i have found an isp was actually deleting the incoming email due to it having a link embedded within it (amazing).

    if the problem persists, please send me an email (keyclone -at- solidice.com) with the new system-id and i'll get you up and running again.

    talk to you soon,

    Rob
    I had the same issue dang Gmail of all things added it into my Junk Mail. I forward all my gmail to another account so I never log in to check Junk/Spam mail but there it was.

  7. #7

    Default

    Got it Thanks guys looks like my junk file was auto deleteing it...........all is good now thanks for the support rob

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