dropping support for pre 1.9

[keyclone]

first: DON'T PANIC

second: your license is forever, which means you get all updates for free. just download, install, run and transfer.

v1.9 has been out since the beginning of May and i have decided to drop support for the prior versions. this will result in keyclone coming up 'expired'. when that happens, please do the following:

1. download the latest version, and install
2. run. the new one will also pop up as 'expired'
3. click the transfer button... type in your email address... and hit ok
4. close your keyclone
5. check your email... click the link
6. select the old system-id on the webpage that pops up
7. click 'transfer' on the webpage
8. restart keyclone

should take about a minute. if you don't receive the email, check your spam or trash folders.

if you are still stuck, just drop me an email (keyclone -at- solidice.com) and i'll get you squared away.

good luck and have a great night,

Rob

[Otlecs]

Why?

I understand the need to not invest lots of time helping people with old software, but I'm perfectly happy with 1.8 and don't want to upgrade. 1.8 does everything I want and 1.9 has problems for some people.

So why actively force people - even people who aren't a support drain for you - to upgrade?

Just leave me in peace with my 1.8.

[Tin]

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.


So I can´t transfer

[Oswyn]

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.


So I can´t transfer

I retried twice and it worked. Probably a lot of people trying to do this at the same time.

[Otlecs]

Just read the other post... its not dropping support - its ending functionality. lol

Exactly

I don't mind that KC wouldn't answer me if I ever needed support (I never have, other than an unresolved problem running across multiple machines) but don't stop my software working overnight.

I kicked off the transfer process half an hour ago and don't have a response yet, and it's nothing to do with my email server - my GameCommander Pro registration email just arrived 30 seconds after I registered.

Christ. All I wanted to do is login with what little spare time I had and do some fucking instances and I can't do jack shit thanks to this spur-of-the moment last minute announcement.

I don't expect paid-for software to stop working overnight. That's complete bollocks.

[Svpernova09]

Why?

I understand the need to not invest lots of time helping people with old software, but I'm perfectly happy with 1.8 and don't want to upgrade. 1.8 does everything I want and 1.9 has problems for some people.

So why actively force people - even people who aren't a support drain for you - to upgrade?

Just leave me in peace with my 1.8.

I can't recall a single issue that Rob hasn't fixed or otherwise addressed. There is certainly no one posting "I spent time with rob working on my keyclone issues, and he just couldn't fix it" So I would say the people having problems with 1.9 are average, but it seems they all get solved (or go away). Seems like you're argument here is kinda flimsy.

Bug fixes from 1.8 to 1.9 are well worth any hassles you come across (IMO, considering there has been no huge detrimental issues with 1.9).

I've guided a few people (that have NO business tinkering with their PCs) through 1.8->1.9 upgrades flawlessly. It's literally, so easy a cave man could do it.

And meh, when you have a lot of users changing their licenses, email gets slow, news @ 11. Unless your ISP / Mail server is eating it.

[Sychosys]

Oddness.. I have swapped my license around twice now (wanted to validate that I could multibox on my macbook for my upcoming vacation ) and its taken me longer to read the email than to get it to show up...

And your registrations take 30 seconds? What email service are you using??? get a gmail account or something, great spam filters and everything is pretty close to instant... Must not be using an exchange server

[Gurblash]

Mandatory QQ.

Suck it up and upgrade like everyone else. 1.9 works great and has a bunch of nice features.

[Niley]

release back v 1.3 or else!

free software UPGRADES are bad amirite?

Besdies from what I hear Rob has some really nice features planned fro future 1.9 releases

[Bovidae]

first: log onto the forums and look for a post from Rob

Rob

fixed

Thanks for putting necessary info where it is easy to find.

edit: too bad my transfer is giving an error. Don't make me go watch tv, that thing is evil.

update: time enough to pour a drink and read a few emails. Now to leave reality behind.