I cleared normal when the guy was my 2nd boss. I still cannot get past the 2nd boss girl. She is hell on my team setup. I have a pally 3 mages and a druid. I may run that with my dk and 4 shaman just to see how easy grounding totems and tremor make it. Trying to do it without grounding or tremors sucks really bad. At this point I just reset the instance if I get that whore. The last boss is much easier than paletress.