Seems like there's at least some consensus that Aion's graphics are very pretty, but the content is definitely lackluster, and probably won't stand up to more than a couple of plays through. Maybe it'll be worth a look a few years down the line after it's gotten some expansions under its belt, but ATM I'm just going to stick with WoW.
While Aion can't really be blamed for its lack of depth in content since it's a only a new MMO, I think something needs to be said about WoW's salient lack of certain features. Now I don't care much about stat modifications on gear, but the inability of dye armor in WoW has always been one of my pet peeves. Some might argue that applying different palettes to armor sets require a lot of work to get it juuuuuuuust right, but that's blowing things quite out of proportions. Players are fairly tolerant of minor faults in an automated palette system, especially when it makes something their favorite/matching color. The only practical reason I see against implementing a dye system is that Blizzard insists on cutting design costs by recycling old armor models via recoloring, which is just... so damn cheap it's reminiscent of sprite color schemes in 8-bit games.
The other thing that's been missing from WoW is a more "advanced" customization of your character. Now I understand the rather simplistic character customization system at the start. In fact, I think it's brilliant to stay away from a complex customization system to help beginner players get started, but I also believe that better customization should be unlocked later on, to give players something else to do (play around with the look of their characters). I was especially disappointed when the promised re-customization and barbershop turned out to do SO little to change your character's looks. I'm hoping that Blizzard is taking the money and putting it into developing an advanced customization system...
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