I know this is a bit of a delay, but I thought this might be useful.

If you're on Vista or 7 it might be a permissions issue. Are you using MacroWorks II or 3, or do you have it programmed in hardware mode? If you are using MacroWorks, you need to run it as an administrator in order to send into ISBoxer (or any software that has admin powers).

A reminder that X-keys questions can be sent to tech@piengineering.com and we will answer as promptly as possible.

Amber McCormick
Senior Technical Support Specialist
P.I. Engineering