Hi,

Three of my five accounts (accounts 1, 2 and 4) have been suspended yesterday evening. Type of Violation : Involvement in online trading activities.

So I will say it : I never sold or bought gold, characters or power levelling, or did anything against the TOS. Now you don't have to believe me. I know that I tend to be suspicious when people write (even on these boards) that they got banned by mistake. Hehe, just like I thought people getting hacked had been sharing password or buying gold at one point. Until it happened to me ...

I will call Blizzard as soon as their offices open. Until then, I try to think about what could have triggered that.

- I started doing PVP few days ago for the first time, perhaps this got me more attention and reports.
- I initiated the transfer between account 2 and 4 (both banned) of a level 70 rogue, to create a new group. I had this character for years, levelled the classical way.
- My first account (only) was hacked some months ago. Since then I bought an authenticator, regretting I didn't do it earlier. Blizzard refounded all my stolen gear/gold, so I guess they must have investigated it.

Quite frustrating, indeed.

Here is the copy of what I received :







Greetings,

We are writing to inform you that, unfortunately, we have had to temporarily suspend your World of Warcraft account and place a final warning on it.

Account Name: *****************
Type of Violation: Involvement in online trading activities
Investigation Concluded: 10/06/2009
Consequences for Account: Account suspended for 72 hours, Password Reset and Final Warning issued.

It is with regret that we take this type of action, but it is in the best interests of the World of Warcraft community as a whole, and for the integrity of the game. After your suspension has expired, you will be able to access the World of Warcraft servers again.

Please note that should any further violations of our Rules and Policies occur, this will almost certainly lead to the permanent closure of your account.

Online trading refers to the exchange of in-game content for real world money, and includes, but is not limited to, the sale or purchase of gold, the sale or purchase of experience in the form of powerlevelling, and the sale or purchase of honor points, reputation or items.

Account access is the responsibility of the account owner and account sharing is against our Terms of Use (http://www.wow-europe.com/en/legal/termsofuse.html). Therefore, should you believe someone other than yourself (the account owner) has committed this violation of the Terms of Use with your account, these sanctions would still apply, as our action is taken against the account, not the individual.

To protect the account’s security, we have also reset your password and issued you with a computer generated one, which you will receive in a separate e-mail. You will be able to change this password at your leisure, using the Account Management feature on our web site, located at: http://www.wow-europe.com/en/

Your password will be sent from noreplyeu@blizzard.com. If you do not receive it after one hour, please add this address to your email address list so that it is not rejected by any spam filter you are using, and reply to wowaccountrevieweu@blizzard.com informing us that you have not received the password.

Please do not disclose your new password to anyone, including Blizzard staff, or change it back to one of your previous passwords as this could result in your account becoming compromised.

As a precautionary measure we have also removed your recurring subscription details from the account; if you wish to continue your subscription you will need contact our billing department, via our webform: http://www.wow-europe.com/support/we...lt.html?lan=en or by phone http://www.wow-europe.com/en/support...ntbilling.html

We strongly suggest you review our current Rules and Policies to avoid further action in the future, they can be found at:
http://www.wow-europe.com/en/policy/

Regards,

Account Administration Team
Blizzard Entertainment Europe