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  1. #1

    Default account/billing inquiry

    So I'm sure I'm in the wrong spot for this. But I just couldn't figure out where to direct this question.

    I have 2 purchases of keyclone, both of which are under the same email address. It wasn't until after the fact that I discovered solidice's security method is to primarially use your email address to verify your license, and it only seems to comprehend the thought that you would have 1 license per email. how on earth do i differentiate between the two licenses on the same email?
    I tried directly on the solidice website to find any kind of contact or billing support inquiry but the only support or contact information i found was this forum, so apologies if im in the wrong spot. this is all i could find.

  2. #2

    Default

    G'afternoon JR,

    you have a number of contact methods... phone, IM, PM, skype, vent, and email. the email address i dropped from the main site due to spam loads, but can be found on the dev notes page as well as the FAQ.

    as an fyi, there is no limitation on the number of licenses associated with a single email address.

    please send your issue via email to keyclone at solidice dot com

    talk to you soon,

    Rob

  3. #3

    Default

    thank you very much

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