Fire elementals didn't work for me - they aggro'd the boss and stayed on the boss.
Magma totems don't work either. They never did enough damage to keep off the adds AND the ice.
Breaking your dps rotation to chain heal didn't work for me. I can clear up to him without much problem, but it must be a gear thing to get past him. To do heroics, haha, you need heroic gear.
EDIT: Best I can get him to is 20%. All the vid's I've seen the tanks have 25k health, so I guess the lowest you can go into a heroic is that (which my tank ain't at)
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