I'm not going to comment on the quality of the game, because I have no idea of the expertise of the creators in the gaming world, though the background of the creators definitely doesn't lead me to think that they have any advantage that the other 500 MMOs haven't had before them.

To answer your questions:

i) I've only been frowned on by people that appear to not understand what I'm actually doing. Being called a "botter" is a pretty clear give-away that the fear is based on ignorance.

ii) I don't want to see any MMO do too much to make multi-boxing "easy". I like the challenge, and taking that away would also take away a lot of driving force behind me wanting to even do it. As long as the game has a built-in following system, allows the use of some means to pre-define attack/heal/assist rotations, and permits at least hardware/software replication of keystrokes, then I think it has all we really need to get the job done. The only other optional, but very useful, feature would be to allow custom addons that can be used to make routine actions easier to handle, without really playing the game for us.