72 Hour Account Suspension (Now unbanned)

[Tonyx]

Maybe the problem that Blizzard saw was "emptying" all your pocket at once, like if someone hacked your accounts and was trying to rob all your alts? Just a wild guess here.
I hope that a quick call to the customer support (emails won't do as they are quite slow to answer) will fix what is clearly a mistake.

[Frojax]

I've emailed them with a dispute, but didn't realise I could phone them about it too, that would be a lot quicker, I'll do it now. I've finally gotten around to ordering a Blizzard Authenticator too. I've just finished a full, deep virus scan and I'm totally clean. I scan ever week, so I doubt it's an account integrety problem, but, another level of security won't hurt.

[beyond-tec]

damn...

at first: I'm sorry this happened to you. Write down an email asap and explain the situation so that the
flag on your account will get removed - else your account will get perma banned next time.

that "auto-ban" scares me, too. I've taken 4K gold from the guild bank and handed it to my new druid team
which launched on new accounts to get the RAF bonus. They're not even in my guild but needed $$$ for
learning all spells and buying mounts/epic-mounts (when lvl60).

please keep us updated

[Khatovar]

Yeah, I'd get in touch with them and see what their problem is. I wouldn't think that using your own guild bank to transfer money between toons would be a bannable offense, no matter the amount. Person to person transfers, maybe. Nuetral auction house transfers, maybe. But how many gold sellers would create a guild, invite a customer to said guild and then use the bank to give them money?

[beyond-tec]

Yeah, I'd get in touch with them and see what their problem is. I wouldn't think that using your own guild bank to transfer money between toons would be a bannable offense, no matter the amount. Person to person transfers, maybe. Nuetral auction house transfers, maybe. But how many gold sellers would create a guild, invite a customer to said guild and then use the bank to give them money?

I've gifted two friends of mine their epic flightmounts (10K Gold) via trade window without any problems.
So I don't think gold transfer should be a problem.

@Authenticator:
Very nice thingy. Buy one, connect all accounts to it and simply login with pass+authenticator code with you keyclone tool/hardware.
I love it... funniest / saddest thing: my world of warcraft account is safer now than my bank account...

[Khatovar]

Oh, I know you can transfer large sums of money person to person without issue. The vast majority of my cash has usually been either on my main or my bank alt, so I've had to transfer up to 7k each to 4 other toons at a time {flight + epic flight + cold weather flying + spells/respecs and such} several times.

I just know that transfers of large sums of money can raise a flag on your account. I should have elaborated that it can draw attention to transfer money person to person or via the neutral AHs. Guild bank, transactions, however, probably shouldn't. Especially if they look at the account/toon the money was coming from and going to...they would all be his and that should have negated any suspicion that he was buying/selling gold.

And yes to the authenticator. I literally slept better at night knowing I had one on my accounts. More than once I had nightmares about waking up and finding someone had pilliaged my guild bank and my personal bank. I just wish all games had them!

[algol]

Guilty until proven innocent, seems everyone else but me gives people the benefit of the doubt.

I've never bought or sold gold, I love my accounts too much to put them at risk, never did it when I was only playing one character, why would I start now that I run five? *Shakes his head*

Read, then reply. It works better than putting things in other peoples' mouths.

It's not my ToS, and I really don't care about gold buyers or sellers beyond that the spam annoys me. Some people are dumb enough to do that, so I figured it made sense to outline the full set of options since I don't know you and have no basis to make any judgment whatsoever.

The fact that you immediately assume I'm assuming it does tend to make me assume it, though. Now that you bring it up. :thumbsup:

[Frojax]

Ok, finally managed to get through to support on the phone and they have said, due to their limited tools, they can't give details of what has gone on or why I have been banned in detail, but they could tell me that my dispute email has been received by the correct department and will be processed shortly. Ever get the feeling you're being fobbed off?

[Tonyx]

Unfortunately, looks like a standard "I am sorry but I am too busy for you, and 3 days without wow won't kill you" answer. Let's hope they are really investigating it.

[algol]

Blizzard CS is always that crappy and ambiguous, yes. When they answer the phone at all.