HotKeyNet server down, so software inoperable

[Shaitan256]

ARGH!!!
Why did I close HKN ?!

ARGH!!!!111

Just tested HKN with Runes of Magic and I love it, just wanted to take a look through the forums, just should have paused it.

btw: :thumbsup:

[Freddie]

Everything's normal for me again -- anybody still having a problem?

I've been on hold waiting to talk to eNom for 20 minutes -- thousands of customers are probably calling them right now.

Before the weekend is over, I promise, I'll find out exactly what happened and change things so this can't happen again.

[Shaitan256]

Can't get in, says unable to connect to the [s]internet[/s] I meant Server of course. Maybe your firewall is blocking...
Closed my Firewall but nothing happened.

[Freddie]

Their name servers are working erratically.... at least their website is up again. I'm still on hold waiting to talk to them.

There's nothing I can do without talking to them or getting into their website, but I'm afraid to change the DNS info on their website while it's working erratically.

[Freddie]

I just talked to eNom. They confirmed that their DNS servers are experiencing problems. I told the woman who took my call that this is the worst failure I've seen in my ten years of operating websites and that they just lost a good chunk of my business. She told me, "Well, sir, this is affecting us too," as if that made it any better. Then she said, "I've seen this happen before. It happened when I worked at GoDaddy." As it happens, HotkeyNet's main server is hosted at GoDaddy, so I called them next and happened to get a tech who has been at GoDaddy almost since the beginning. He laughed and told me it had never happened at GoDaddy since he had been there and that he has never heard of it happening anywhere in the industry.

Can you imagine eNom's whole DNS system going out? I think they claim to have about 7 million domains. That's 7 million websites that are down or operating intermittently right now due to one failure.

I apologize for this. Before the end of the weekend, HotkeyNet's authorization system will be much more robust. I need to think about it a little bit but I'll probably add a third authorization server. There will be three separate registrars and three separate DNS systems. And of course separate data centers, but that was already the case. If anyone has any other suggestings for making this bulletproof, please let me know.

And I'll fix the buggy error message in the HotkeyNet exe.

Once again, my apologies.

[keyclone]

hey freddie, check your PM

[Owltoid]

That sucks for you, Freddie. Everything is working ok now, but I can't imagine how frustrated you are. I know you went to the trouble to have a back up authentication and still got burned.

[CommanderChaos]

Things are working here now too. Thanks Freddie, it's actually very reassuring that you had redundancy to begin with (glad I wasn't so cheeky as to suggest it ) You were on it within a half hour of this posting. I'm glad I won't have to give up HotKeyNet for multiboxing, since it's by far the slickest tool for it out there. Thanks again!

[Shaitan256]

Working for me too, CotT Status = (lolz) Flightmaster still alive^^

[baelord]

It's still not working for me, been trying all day, is it still down? :[