All you have discovered is that he threatened to cancel his account, and that now a few months on the track he is still playing. Doesn't mean anything. What I am telling you is that a few months ago, I DID cancel my account yet a down the track I am still playing. For all we know, he DID cancel his account. I don't see him claiming to never renew it.

When I cancelled my account, I renewed it the next day. My message still got across though. He probably did the same thing, or as the guy after me said, cancelled, then sold.

I knew I was never going to quit the game, regardless of how bad the lag was. But the option to cancel and leave a reason is very powerful.

In the Industry, people threaten to strike, and do, if conditions aren't improved. Often nothing gets done but they come back to work anyway.