Ok, so I got my 4th account today, thinking "yeey, quadboxing! Now all I have to do is transfer my 42 mage to my 4th account and I'm ready!" So I got home and fired up account management, thinking it'd be a piece of cake.

I was wrong. I tried and tried, but the transfer-thingy kept claiming my accounts were inelligible for a cross account-character transfer. Eventually I called the billing support and asked what was up. Here's the call, based on my memory:

"Hi, my name is xxx xxx. I recently tried to transfer *blah blah blah*"
"Ok, gief account name and stuff"
"kek, xxx and xxx"
"The names don't match, one is xxxNxxx, the other is xxxBxxx"
"... Dammit, I must've misspelled it" (keep in mind, my first account is three years old T.T)
"Ok, then gief CDkey so I can fix"
"Um, lemmie search for it"
"... ... ..."
"I'm gonna call you back, can't find it."

So I finally find it and call back, thinking "YES, this is it!"

"Hello again, I just called regardning *blah blah*"
"Hello, ok what you need to do is send us an email with your:
- CDkey
- Name and adress
- The answer to your secret question
- Photo ID"
"kkthnxbye"

Photo ID? Secret question? O.o

Took me a while to get all the info, seeing as I had NO idea what the answer to my secret question was. One thing's for sure, though: I'll never ever EVER misspell my name.

Cheers,
Hippie