I think that there were multiple issues with Vista. I do agree that with the right muscle and the right tweaks, it works just fine. And it had a lot of nice touches. However:
These are the people that give Vista a bad name, because they think their $399 OEM PC should be able to run the latest and greatest software with huge success.
I don't blame the end user for that. I blame Microsoft and OEMs who decided that Windows Vista would be installed on that $399 PC. Even when you turned every available option off, it runs horribly slow on less than 2GB of memory, and simple things like opening up the Control Panel are as likely to freeze the computer as they are to actually work. That's not acceptable, not to the end user who bought a $399 OEM PC, or the IT manager who buys a $1100 Dell notebook with discreet graphics.
The other thing is that the previous updates had been anticipated and/or necessary. Windows 95 was a huge improvement over Windows 3.xx. Windows 98/98SE was a very good upgrade to Win95 and fixed or added a lot of stuff that made it much better to use. Windows 2000 gave us the best of both worlds- it gave Win9x users memory protection and better overall stability, and it gave WinNT users a much better UI and solid gaming support, turning it into a consumer OS. Windows XP added some nice improvements and updates to Windows 2000, though I think those could've been rolled into Win2000. Still, once you got used to it, it was a very solid OS. And getting used to it was easy-- you could make WinXP look and work exactly like Win2000.
Windows XP was, in my mind, the OS that Microsoft had been trying to make for a number of years. Windows Vista seems like the result of MS wanting to create a new Windows OS but not knowing what to add, because WinXP was so good. Instead of tweaking WinXP or making Vista an incremental upgrade (mostly graphical and security additions, etc) they created a bloated OS that had lots of nice features but required a ton of processing muscle to run well. I think that Windows 7 will be what Vista should have been, and will get MS on the right track.
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