First of all, since this is my first post, I would like to greet everyone here. I'm a relatively fresh multiboxer (even if I played a single account for 3 years) : I started a little more than 1 month ago. I have to say that the suggestions I found on this site helped me greatly in the process, and I want to thank the contributors of the Wiki.

I run 5 instances of WoW (1 main + 4 RAF) and I was very hooked in the thing, I was closing to level my new guys to 45 when on yesterday I received a bad surprise : I got 2 emails from Blizzard notifying me of a permanent suspension of 2 of my accounts. Type of violation: confirmed use of unapproved third party software. After a quick check, I discovered that in fact all my 5 accounts had been closed.

Obvioulsy I was a bit shocked, but even more surprised because I do not think I did anything illegal with my configuration.

I use to play all 5 instances on the same machine, and I use HotKeyNet to broadcast the keys. I also have a small set of addons (Jamba, QuestHelper and DMiniMap) to the standard interface. As far as I have read, this should not be against the TOS of WoW. HotKeyNet is configured to send every time a single key to each client, with only one exception : I have a script to launch and resize the 5 WoW windows one after another, and this of course sends more than 1 command to each of them, and also uses delays.

Could this be the reason for the permanent ban? Or did I miss something else? I made a scan of the machine with an antivirus software and I didn't find viruses or keyloggers, so I don't think I have been hacked (I will do another scan with a different product however).

Also I do not believe my in-game behaviour has been particularly 'gross' or 'extremely serious' (to use words from the Blizzard webpage). When they ask me about what I'm doing, I try to explain as politely as possible. Ok, when they begin with 'bot', 'cheater' and 'little boxer is boxing' I just tend to ignore them, but this shouldn't be reason enough.

I sent a reply to Blizzard asking for more details, but from what I have read over the Internet I have little hope they will change their decision. It is really saddening to lose 5 accounts at once, at least I would like to understand what I did wrong ...