Quote Originally Posted by 'Halo',index.php?page=Thread&postID=164224#post164 224
Off the record, I still firmly believe that not prohibiting multiboxers is a business decision. I know it's been denied in the official forums, but I think it makes good business sense to keep us around at 75 bucks a month... I would. If the tables turned and every multiboxer resulted in >5 account cancellations, I'm sure they'd change their minds. The beauty of an MMO is they can data mine the shit out of any variable that affects their bottom line and respond accordingly.
I see it less as a case of getting extra money from customers and more a case of multiboxing not hurting the game. It doesn't hurt the game mechanically, and it hasn't hurt the game financially. Sure, if multiboxing was to lead directly to large numbers of cancellations then they'd have to consider putting a stop to it (or at least, finding ways to curtail it). But I don't expect that to ever happen, and multiboxing simply doesn't 'break' the game. Yeah, it pisses off a few people for various reasons (ranging from being nuked by a multiboxer, to just being a stuffy nitwit about it on general principle), but none of them are quitting over it, and if it's a case of griefing or breaking the rules, there are already ways to deal with that.

It's really not an issue for Blizzard. The only reason it got to where they had to take a public stance on it is because WoW made it so easy to multibox that lots of people who otherwise wouldn't have done it have tried it. Or they wouldn't run so many characters, anyway (say 5, instead of 2, as in my case).