GM boxing Deathknights

[Tonuss]

Off the record, I still firmly believe that not prohibiting multiboxers is a business decision. I know it's been denied in the official forums, but I think it makes good business sense to keep us around at 75 bucks a month... I would. If the tables turned and every multiboxer resulted in >5 account cancellations, I'm sure they'd change their minds. The beauty of an MMO is they can data mine the shit out of any variable that affects their bottom line and respond accordingly.

I see it less as a case of getting extra money from customers and more a case of multiboxing not hurting the game. It doesn't hurt the game mechanically, and it hasn't hurt the game financially. Sure, if multiboxing was to lead directly to large numbers of cancellations then they'd have to consider putting a stop to it (or at least, finding ways to curtail it). But I don't expect that to ever happen, and multiboxing simply doesn't 'break' the game. Yeah, it pisses off a few people for various reasons (ranging from being nuked by a multiboxer, to just being a stuffy nitwit about it on general principle), but none of them are quitting over it, and if it's a case of griefing or breaking the rules, there are already ways to deal with that.

It's really not an issue for Blizzard. The only reason it got to where they had to take a public stance on it is because WoW made it so easy to multibox that lots of people who otherwise wouldn't have done it have tried it. Or they wouldn't run so many characters, anyway (say 5, instead of 2, as in my case).

[zanthor]

ZOMG I used to work at McDonalds, not only that, I was a production manager...

Seriously, that's the same as "bragging" that you were/are a GM for WoW... or any game for that matter. The guy was just contributing a personal experience from what I see. I've had Blizz GM's in my guild, I've had Blizz designers in my guild, and I know a few folks who still work there.

I can tell you from my experience as a volunteer Guide in EQ that the work sucks. For the most part you deal with bitchy little primadonna shits who think you owe them something because they are paying to play a game. I figure about 50% of the petitions they get could be addressed by checking the forums or faq's for known issues.

[HPB]

The most surprising thing about this to me isn't that Blizz employees MBox, but that they play WoW. I mean, how many people want to go home at the end of a workday and do, for fun, the same shit you just had to do for a living. I can imagine that if I had to do WoW customer support the LAST thing I'd want to look at in my free time is a WoW screen

Off the record, I still firmly believe that not prohibiting multiboxers is a business decision. I know it's been denied in the official forums, but I think it makes good business sense to keep us around at 75 bucks a month... I would. If the tables turned and every multiboxer resulted in >5 account cancellations, I'm sure they'd change their minds. The beauty of an MMO is they can data mine the shit out of any variable that affects their bottom line and respond accordingly.

I work for the cable company. That doesn't mean I don't like to watch tv and use my high speed internet.... In the end, the fact that my employer provides me with free services actually helped me relate to customers back when I was in customer service. I know I wouldn't have ever subscribed to some of the premium channels that I have otherwise. It helped to be able to relate to the programs that customers were watching (especially the talkative customers). I'm sure it's helpful for GM's to play the game, so they can relate to their customers.

[Leon]

Blue Card[/url] or equivalent though

Heh, in QLD maybe. In NSW a Blue card is the Traffic Control certification, i know i have one.

[Skuggomann]

I hurd [ IMG ] actually works so ppl dont have to clikc the link.