also, blizzard only allows you to register a certain number of *trial* accounts from a given ip address within a certain amount of time... when i was creating my 4th account i ran into that generic 'call our sales department' error so i did some research and found out about this ip address deal. called blizz and they set me up no problem (other than the 20-minute hold time--this was before wotlk hit :P ). funny thing is about 2 days later i had a friend over who wanted to create a trial acct on his laptop, but got that same error. i had him connect to a neighbor's wireless network and no issues ^^