Hi Franchesca,
From what I can see the initial suspension was due to suspicion that you may have been using a third party program to control your characters, not for the multi-boxing itself. Since then, the matter was investigated by our Account Administration team and you should have access to your accounts again.
There is no problem with you playing multiple characters, as long as you are the owner of the accounts and are in control of them (i.e. no third party programs, and no macro-usage that is not normally possible in-game).
Have fun playing

Eilanai
Game Master // CS Forum Representative - EN
"The pen is mightier than the sword, and considerably easier to write with.."
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