OP sounds like some of the people I talk to in helpdesk support for Comcast.


"My computer wont boot up..."

"Sir...I provide technical support for internet and phone, don't think I can really help ya out..."

Or:

"My internet is loading webpages really slow..."

"Ok sir, what kind of computer do you have?"

"Its a Pentium II with Windows 98 and 128mb of ram"

-_-