Just thought I was banned but I'm not, hip hip hoorah

[jacket882]

Hi all,

I started dual boxing yesterday - I got a trial account with Refer a Friend and was playing Warrior/Priest

Got to level 8 and liked it so I upgraded the account to full and bought a 1 month subscription this morning. 10mins ago I get kicked out and cant log in saying that I am banned

I thought we were allowed to multibox no??

[iztehzha]

Which country are you from?

[Rin]

If you were banned, you should be receiving an email message (it should already be in your inbox), explaining why. Please post it here so that I can help you.

[Xinxo]

There is always more to the story. Was it the same name on both accounts?

[Rin]

There is always more to the story. Was it the same name on both accounts?

Yep, we can't guess... like I say, please post the email that you received from blizzard here so that we can help you.

[jacket882]

hmm I got this email maybe its not a ban?

Greetings,

This notice is being sent to inform you that we are unable to successfully process the recently requested electronic upgrade for World of Warcraft account *******. As such, this account has been set to the account type which it was at before the electronic upgrade and no charges have been processed for this. In addition, in order to protect the security of both this World of Warcraft account and your payment method we have disabled access to this account to prevent potential abuse.

Please contact the Blizzard Billing Support department by telephone via the phone numbers provided at http://www.wow-europe.com/en/support...ntbilling.html for further assistance. Please note that due to security concerns we will be unable to assist you via email.

We apologize for the inconvenience this may cause and thank you for your patience in this matter.

Regards,

Blizzard Entertainment Europe
http://www.wow-europe.com/en

Why would it fail? When I try login I cant even log into my trial account tho, it still says banned

[Alienenduro]

Something tells me we havent heard the whole story. there must be a reason behind it.
As mentioned above im betting you created the new account in a different name.

doH dOH DOH

[Rin]

Call Blizzard and they will rectify the problem. Also, you might want to take your account name out of your post (just replace it with *********) so someone doesn't try to guess at your password.

[Alienenduro]

Give em a phone...let us know what the issue is.....

[Rin]

Something tells me we havent heard the whole story. there must be a reason behind it.
As mentioned above im betting you created the new account in a different name.

doH dOH DOH

I have accounts created in all sorts of different names (well just variations of my own firstname with the same last name ... dont ask ;-) , and have never experienced a problem. I did receive a letter like the above poster when I tried to register 10 accounts with the same credit card all at once. I had to call them to get the situation straightened out, because they thought someone was fraudlently attempting to use a CC in order to register accounts.