Just thought I was banned but I'm not, hip hip hoorah

[Mokoi]

Please contact the Blizzard Billing Support department by telephone via the phone numbers provided at http://www.wow-europe.com/en/support...ntbilling.html for further assistance.

this is all you need to know.

[jacket882]

Their lines are congested, not accepting calls :/

[Alienenduro]

Ah, i thought they didnt like accounts in different names. Or is that just for transferring to another server/account?

[Alienenduro]

Set it to redial and keep trying, im sure its no biggie and something that they can sort out quite easily for you.

[Rin]

Ah, i thought they didnt like accounts in different names. Or is that just for transferring to another server/account?

If you try to transfer to another account, the names have to match - or else you get caught up in a web of calling and explaining the situation (usually results in a ban because it looks like you purchased the account). Sometimes, if the addresses have always been the same (on all of your accounts), you can get them to transfer the character.

[jacket882]

ok sorry for the thread, was shocked as I had managed to get them to 16 quickly and was looking forward to a fun 4 hrs leveling

[Rin]

Hah, that's what we're here for Cheers mate.

[Lorune]

Problem is stated so clearly in the e-mail and noone here seems to even see it.

The payment of your WoW bounced (you didn't have enough funds available on the CC or so) and thats why u now have a locked account, till u pay up its locked.

[ChaoticMonk]

If you try to transfer to another account, the names have to match...

Only the last name has to match.

[jacket882]

Problem is stated so clearly in the e-mail and noone here seems to even see it.

The payment of your WoW bounced (you didn't have enough funds available on the CC or so) and thats why u now have a locked account, till u pay up its locked.

huh? where are u seeing that? I have enough funds in that account, and just 5mins ago I bought something with the same card

No its not that.