Wow hearing all of this i feel really lucky that my phone call worked. I was upset that i was getting the error. I asked them to manually enter it in. I worked to upgrade to BC. I upgrade to regular fine then got error when i tried to upgrade to BC. Then i had a whole nother account to upgrade. On that one they got an error too... i just had them try again a few times and for whatever reason it worked. I wanted the tweak taken off my card so i could use it and they said it was from my bank. I called my bank and they said it wasn't them and it was blizz. So i called them again... but they weren't really helpful... they kept saying it was my bank.

They did get the upgrades over the phone. I don't even try to upgrade via comp anymore i just buy boxes.