Quote Originally Posted by 'Anemo',index.php?page=Thread&postID=119830#post11 9830
I managed to get through to billing on the phone.

All they did was attempt to put through the purchase at their end and received same error. All they could advise was to contact the bank (clearly not the bank) or purchase a boxed copy.

Pretty pathetic really. Not sure if I should just call back and hope I have more luck with different staff members?
Same thing happened to me and I mean the exact same thing.

Hi how can I help?
Won't let me upgrade
Okay I'll try it whats your card number
Its xxxx
Oh it didn't work, you should go to the store and buy it
Fin