One of my accounts hijacked tonight, what to do?

[zanthor]

is this something that the blizz authenticator will prevent?

Yes. The authenticator generates a sequenced 6 digit number, 000,000 to 999,999 so 1 in a million that they could guess the number in a minute IF they have your U/P.

I have one authenticator attached to all 7 of my accounts, I log in just as I used to, but get prompted for the number. One number works for all the accounts logging in at the same time, it's really fraggin easy and adds a wonderful level of security.

That said, I've been gaming in MMO's since 1996 in UO, and not once has one of my accounts been compramised, but for $6.50...

FFS I just checked the link, they are STILL sold out.... I'm glad I bought mine!

[daviddoran]

its sold out. but it is easy to absorb the incredibly low cost compared to boxing. I will definately be getting one.

[BobGnarly]

One other thing to consider. If you use firefox, I highly recommend both the AdBlock and NoScript extensions.

NoScript will stop the "oops, I went somewhere and it automatically downloaded something I didn't know about" from happening because you have to explicitly tell it what sites to allow scripts from. It's a bit of a pain at first, but once you get used to it (and get it set to just allow your favorite sites), it's not bad at all. Well worth the peace of mind, imo.

Hope it all works out for you.

[Stabface]

I have the store link to Blizzard Authenticator as my home page, and it's been sold out since shortly after release. Blizzard *says* it's been restocked several times, but I'll be damn if I've ever seen it for sale.

[spannah]

Since you didn't mention you had an Anti-virus installed, I will suggest Avast. The home version is free, and it does have daily definition updates. You do need to register and they will e-mail you a code. The nice thing is that it runs in the background and pretty much anything that comes through the browser is checked. Has saved me a couple times ;-)

Other free Anti-virus are AVG and AntiVir.

[Ughmahedhurtz]

I have the store link to Blizzard Authenticator as my home page, and it's been sold out since shortly after release. Blizzard *says* it's been restocked several times, but I'll be damn if I've ever seen it for sale.

It's a wonder they haven't opened that up to other RSA keygen suppliers as it's obviously an upstream production issue.

[Lowvez]

Those Blizzard authenticators go for over $100US on ebay. Can you trust them from ebay? The way that they are designed coupld someone copy it and resell it to you and get your info?

[blast3r]

Not trying to cause panic or anything but if your credentials were stolen via malware planted on your system you might want to consider rebuilding your computer. The reason being malware such as that can only be planted via some kind of exploitation of a vulnerability or installed from an account that has Administrator access to the system. There is no way to know if the malware performs other functions such as stealing your online banking credentials as well. Or other malware could have been installed that does this. A keystroke logger on a system is a bad thing and we always require our users (I work in Information Security for a University) to rebuild their systems.

EDIT: Korrekted a spaling misteak

[Damp]

My brother recently had his account hijacked, when he got it back all his characters was stripped of all that could be vendored and logged out without hs or mount in shadow labs... he contacted a GM to get his stuff back, but while he was filling the form he was kicked out of wow and couldn't log back in, he checked his account and it turned out some other part of blizz had banned him for selling gold ^^

Our Guild Master put allot of work down on the blizz forums and finally got a blue note from a moderator that said he was gonna take a look at the specific case... sill nothing happened..

My brother installed AVG anti virus and he instantly found the trojan and removed it, to find out where he got it he simply just ran through his internet history until he got a warning... and guess what?! he found the trojan on the blizz forums =)

he wrote an e-mail to blizz explaining how dissapointed he was that u cant even trust blizz own websites, 5 mins later he had his account back with every single piece of equippment and other crap, down to the last [boar flank]...

[Korruptor]

I use COMODO in conjunction with Avira .

Even if your anti-virus doesn't catch the Trojan, comodo will stop the communication and notify you of the attempt.