Quote Originally Posted by 'keyclone',index.php?page=Thread&postID=108043#pos t108043
Quote Originally Posted by 'BobGnarly',index.php?page=Thread&postID=108008#po st108008
I've bought a lot of software in my days, and this is BY FAR the best support I've received for $20 IN MY LIFE, and probably in top 5 overall. It's worth every penny if you want to go the software route.
thanks man... let's me know i'm not being an idiot for pouring out support. it's great to know that people appreciate it (and it has been mentioned on these forums before... i've just never usually respond)

personally, i just hate that our industry has gotten so impersonal that people feel they are alone except for automated voicemail, dry/uninformative FAQs, or in some incomprehensible foreign language. i don't want anyone using my software to feel that way. (hmmm... real tech support... might be an opportunity here... hmmm)
We paid about $250,000 for our microsoft enterprise licensing.... and I get free E-Mail support from them...

I tried taking my support to e-mail with Keyclone, and he had me call him cuz it was faster and easier.