Blizzard support isn’t that bad . I’ve played a lot of MMO over the years.

FFXI, L2,COV,MAT,EQ,EQ2,WOW,VAN,

To name a few lol. SOE, NCSOFT both I’ve had a lot of trouble with. Looking at Blizzard in general it doesn’t seem that great but after my experiences with all the other games I must say I was most impressed with a match up comparison.

I have horror stories with SOE mostly.