Quote Originally Posted by 'Sarduci',index.php?page=Thread&postID=98737#post9 8737
And yes, I know the EULA give you no legal leg to stand on for anything, but lawyers cost them money and small claims court default judgments against them only cost you your time.
Lawyers will cost them money anyway, since a company as large as Blizzard either has a legal department of its own, or has lawyers on retainer to deal with whatever legal issues come up (and they probably come up all the time).

I would second the advice given about contacting them at the GM feedback address and Customer Service Forum. Make sure that your email and posts are clear, well-written, and above all polite. If you are being harassed by a GM with a grudge or a chip on his shoulder, it's best to get it dealt with ASAP.