Quote Originally Posted by 'Doubleo7',index.php?page=Thread&postID=99093#post 99093
I think some of you are being too nice. If this shit happened to me I would prolly flip a lid. Then again, a long long time ago, I used to work in customer service, and maybe I expect a higher quality now. Sometimes we forget that GMs aren't just game 'police' they are customer service in a game we are all paying for! I would fight to get your accounts back... and then I would stop giving them my money, and make sure they know why. If they take steps to assure you that this kind of harrassment won't continue, and they attempt to compensate you in some way, then that's another matter I suppose. However, if they give you the same craptastic customer service they have already been dishing out, in light of your situation, I would definitely bolt.
The OP is in the right -- explictly in the right, by stated Blizzard policy and by actual precedent -- so he doesn't need to get angry and risk galvanizing customer service against him, he just needs to remind Blizzard of this fact and wait out the inconvenience. There's no value in getting angry with people who respect eachother more than they'll respect the customer, of which they currently have millions.